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Shipping We deliver to all governorates in Egypt within 2-5 business days for Cairo and Giza, and 3-7 business days for other governorates. Cash on delivery is available on all orders. You will receive a confirmation message with tracking details once your order is prepared for shipping. Returns and Exchanges You may return or exchange any item within 14 days of delivery, provided it is in its original condition and accompanied by the invoice. Custom-made prescription lenses are non-returnable unless there is a manufacturing defect. If your item arrives damaged or defective, contact us right away and we will replace it or issue a full refund at no extra cost to you.